Reference

Open your q600f privacy choices

Your q600f Privacy Policy connects live table session logs, slot room activity, account setup, UPI, Paytm, PhonePe records, cookies and support requests in one clear place, so you…

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q600f Open your q600f privacy choices
HELP ROUTES

Open a route to privacy help

Questions about privacy should reach the team with enough detail to identify your account safely. Use email for formal access or deletion requests, in-account chat for urgent account privacy concerns, and written contact when you need a dated paper trail. We will ask only for details needed to verify you and respond. Do not send passwords, wallet PINs or screenshots that show full payment credentials. If the request concerns a payment record, mention the date and method, not the full credential.

Team online

Privacy email

Send requests about access, correction, deletion or data copies to the privacy mailbox. Include your account email or saved mobile number only; never share your password, UPI PIN or full wallet login.

Account chat

Use chat after signing in when the request relates to a live account, payment record or recent security alert. The team can link your message to the account without asking for your password.

Written request

For formal privacy requests, send a written request with your account email, mobile number and a clear request. We may ask for extra proof before changing records or sharing a data copy.

DATA PRACTICE

Browse privacy controls inside your account

Our privacy controls sit inside the account flow rather than at the edge. Payment matching, cookie settings, login checks and record retention each have a defined purpose, and…

Data minimisation

We ask for account, payment and device details to create access, process wallet actions, prevent fraud and answer requests.

Cookie control

Cookies and similar tags support login sessions, language settings, fraud signals and basic site measurement.

Account security

Login events, device changes and withdrawal requests are monitored for unusual patterns.

Retention rules

We keep records only for service needs, dispute handling, fraud checks, accounting and legal duties.

Payment privacy

UPI, Paytm and PhonePe details are used to reconcile deposits, withdrawals and refunds.

Request handling

When you ask to change, access or delete data, we confirm the account before acting.

Browse common privacy questions

This section answers privacy questions we receive from India account holders before and after account opening. It covers what we collect, how payment records are treated, how cookies work, what you can ask us to change, and why some records remain even after a deletion request. For personal cases, contact us through the paths above and keep your account email or saved mobile number ready for verification. If you ask about another person, we cannot discuss their account.

We collect the details needed to create and protect your account, such as name, mobile number, email, login activity, device signals and wallet records. Extra checks may be requested before withdrawals. These checks reduce account takeovers and payment disputes.

Payment records are kept to match deposits, withdrawals, refunds, charge queries and legal duties. We do not store your UPI PIN or wallet password, and bank-side authentication stays with your provider. This helps us trace a failed payment.

Yes. Send us the account email or saved mobile number, the choice you want changed and any account detail we need to match the request. Some records must remain for security or legal reasons. We will confirm the change path.

Cookies help keep you signed in, remember language settings and flag unusual device changes. You can manage browser cookies, but some security cookies are needed for wallet access and session protection. These cookies expire or renew based on your browser and session.

Only service partners that help operate payments, account checks, hosting, analytics, fraud control or customer care may receive relevant data. We require them to handle it for the stated purpose. We do not allow unrelated use.

We keep account and transaction records for as long as needed for service, dispute handling, fraud checks, tax or legal duties. Chat messages may be kept when they relate to wallet or account safety. Retention periods can differ by record type.

Use the privacy email or in-account chat and state whether you want access, correction, deletion or a copy of data. We may verify you before acting to protect the account. Complex cases may take longer.